Frequently Asked Questions

The servicing of your Home Credit Visa® Card Account (“Account”) was transferred from Home Credit US, LLC (“Home Credit”) to Genesis FS Card Services, Inc. (“Genesis”). To access your account, visit haccount.com.

Home Credit US, LLC ("Home Credit") is the servicer of the Home Credit Visa® Card and the Sprint Credit Card. Home Credit provides credit card products that make it easy to buy, pay and earn rewards, bringing innovative consumer financing solutions to customers who value connection to the things that matter most.

The CCPA is a law intended to enhance privacy rights and consumer protection for residents of California and applies to any business, including any for-profit entity that collects consumers' personal data, which does business in California, and satisfies certain thresholds. The CCPA grants you specific rights in regard to your personal information that we collect. Online Privacy Policy.

Under the CCPA you have the right to request up to two times every 12 months, free of charge, a list of all the categories and/or specific pieces of Personal Information we have collected about you and that we delete such Personal Information. The CCPA also grants you the right to request that your Personal Information not be sold to third parties.

Home Credit collects your information when you use our products and services, visit our websites, access or use our web services, or access your accounts through our online products and services or mobile applications. Home Credit is committed to safeguarding the privacy and security of your information.

To exercise your rights under the CCPA, call 1-855-456-8048 or click here. If you choose to exercise these rights, we will not deny you access to credit, charge you different interest rates or fees, or provide you with a different level of product or service.

If you do not live in California, the CCPA does not apply to you. However, regardless of your home state, we take the privacy of our consumers very seriously. To learn more about how we protect your data, review our Privacy Notice for the Home Credit Visa Credit Card, Privacy Notice for the Sprint Credit Card, and Online Privacy Policy.